Terms & conditions for change over modules & return Surcharge

All our change over modules are fully load tested & bench tested & presented in a sealed bag which maintains our warranty & certification the module is fully safe & meets the original parameters of the origianl design of the gas appliance which is Australian Gas Association certified & approved.

They Have full warranty for 12 months

This repair regime has been checked By Energy Safe Victoria & we need to uphold this process rigorously to be able to maintain the service. We therefore cant offer full refunds, SO PLEASE MAKE SURE THE PART IS REQUIRED PRIOR TO ORDERING!!!

We also have many customers not returning their PCB's and we run out of stock & cant provide the service for others as most boards are discontinued. We therefore require the old board returned prior to dispatching the order

Unfortunately people have used the service as a swap out diagnostic service which we cant allow to continue as it just wastes everyones time & will mean we will discontinue the service.

The obvious savings have been well received in our industry & make once costly repairs more viable.

We currently have no restrictions on who can use the service but clearly promote a qualified gas tech needs to diagnose faults before ordering as in the past customers have been upset when we explain we cant offer full refunds as we need the returned parts to be recertified to maintain the quality control. This cost around $125 to recertify. If the product is found to be faulty we offer full replacement at no cost.

We hope you can see our dilema & hope you understand that we need to make sure we continue to provide quality safe products.



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